Contact Information
We're here to help! Get in touch with Dr. Groot customer service for any questions, concerns, or support you may need.
Contact Us
Our customer service team is available to assist you with product inquiries, order support, shipping questions, and more.
Customer Service: contact@drgroothair.online
We aim to respond to all email inquiries within 24-48 hours during business days.
Business Address
Dr. Groot Hair Care Ltd.
Unit 512, Riverside Business Centre
Thames Street, Building B
London, SE1 9GF
United Kingdom
Company Registration
Company Registration Number: 16294738
Business Hours
Our customer service team is available:
- Monday - Friday: 9:00 AM - 6:00 PM GMT
- Saturday: 10:00 AM - 4:00 PM GMT
- Sunday: Closed
What We Can Help With
- Product information and recommendations
- Order status and tracking
- Shipping and delivery inquiries
- Returns and refunds
- Account and billing questions
- Technical support
Response Time
We strive to respond to all inquiries as quickly as possible. Most emails are answered within 24-48 hours during business days. For urgent matters, please include "URGENT" in your subject line.